Shipping policy

Last updated: June 20, 2026

Processing Time
Processing times vary depending on the product. Once your order is confirmed and payment is received, please allow additional time for your order to be prepared before shipment. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Times
Shipping rates and delivery times vary depending on the destination and shipping method selected. All available shipping options and their costs will be displayed at checkout before you complete your purchase. Delivery times are estimates only and begin once the order has been shipped, not when the order is placed. We are not responsible for delays caused by shipping carriers, customs processing, or circumstances outside our control.

Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow 24 to 48 hours for tracking information to update.

International Orders & Customs
International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the sole responsibility of the customer. 1 Word 1 Together is not responsible for delays due to customs processing.

Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us at oneworldonetogether@gmail.com within 7 days of the expected delivery date. We will offer a full refund of the product cost. Please note that return shipping costs are the responsibility of the customer.

Contact Us
For any shipping questions, please reach out to us at oneworldonetogether@gmail.com.